Public offer

PUBLIC OFFER TO PURCHASE GOODS

IN ONLINE STORE

This offer establishes the procedure and regulates the relations connected with the acquisition by individuals of goods through the online store “Fort Pro Trade”.

BASIC TERMS AND DEFINITIONS

Website: https://fpg.uz/

Online store - Internet site (hereinafter referred to as the site) belonging to the Seller, located on the Internet at the address https://fpg.uz/, where the Products offered by the Seller for sale to the unlimited number of persons, as well as the terms of payment and delivery are presented Goods Buyer.

Guest - a person who came to the site https://fpg.uz/ without the purpose of registration (authorization) on the site as a User.

Site user - a person registered on the site according to the submitted registration form (authorized) who wants to purchase any product (s) presented on the Site.

The Buyer is a capable adult (over 18 years of age) capable individual who orders and purchases Goods via the Online Store as a User or Guest solely for personal, family, home and other needs not related to business activities.

An active session is a period of time after which, provided that no actions are performed on the GOSTEM Website, all orders made (placed in the basket but not paid for) are canceled. The active session indicator is set on the site.

Order - an electronic or written request from the BUYER about his intention to purchase a specific Product placed by the SELLER on his Website, subject to the conditions of delivery of the goods.

Seller - PE "Fort Pro Trade"., (TIN 303864624 address: Shota Rustaveli st., 15 Tashkent). In the context of this offer, the concept of "Seller" includes also employees, employees and other duly authorized by the state of emergency "Fort Pro Trade" persons.

Parties - a concept meaning simultaneously / jointly the SELLER and the BUYER.

Goods - network equipment and other products presented for sale on the Seller's Website.

Information about the product - the minimum information on the product determined by the current legislation of the Republic of Uzbekistan, which the SELLER is obliged to convey to the BUYER.

Personal Account - an online store section that is available to the buyer after going through the registration procedure on the site, through which the buyer can view the order history, edit personal information.

Online payment / payments - payment made / made by the BUYER through electronic systems of payments in real time, specified and available for payment on the SELLER website.

Individual plastic card - a debit plastic card UZCARD (ONLINE), owned by an individual, used when paying for ordered goods on the Site, through payment systems.

Electronic system - the program of the SELLER, which provides monitoring of orders of customers, incoming, and also realized goods, as well as other indicators necessary for the effective provision of services and sales of goods, combined with the online store.

1. GENERAL PROVISIONS

1.1. The provisions of this offer are governed by the Civil Code of the Republic of Uzbekistan, Laws of the Republic of Uzbekistan "On e-commerce", "On Consumer Protection", Regulations on the procedure for the wholesale and retail trade, the Rules of retail trade and other regulatory and legal acts of the Republic of Uzbekistan.

1.2. This offer defines the procedure for the sale of goods only to adults (aged 18 years) to individuals, residents of Uzbekistan and non-residents of Uzbekistan for the national currency - soum. At the same time, under the terms of this offer, the SELLER is not responsible for the transfer of goods if the BUYER is located outside the territory of the Republic of Uzbekistan, or if the BUYER who placed the order has left the territory of the Republic of Uzbekistan and did not provide the SELLER / third party on its behalf with a notarized power of attorney to receive the goods.

1.3. Taking into account that the terms of this offer offer the BUYER to accept its terms and conditions, as well as purchase and pay for goods exclusively through payment systems, this offer applies only to legal relations of the parties arising from the purchase of goods on the site and their payment through payment systems and does not regulate the purchase goods by other means, with which the BUYER unconditionally agrees upon the acceptance of this offer and, after acceptance, undertakes not to present to the SELLER any associated with these claims.

1.4. This offer applies to all types of goods presented on the Site, as long as such offers with a description are present in the catalog of the online store.

2. SUBJECT OF THE OFFER

2.1. Under the terms of this offer, the SELLER undertakes to transfer to the ownership of the BUYER, and the BUYER undertakes to pay and accept, ordered in the online store of the GOODS.

2.2. The terms of this offer involve the sale of goods with the transfer of ownership of them to the BUYER, which belong to the SELLER on the right of private property

2.3. This offer takes effect when the Buyer performs one of the following actions, which is an acceptance, depending on which action is carried out first:

1) From the moment of registration of the BUYER on the SELLER’s website;

2) From the moment of the Buyer's payment for the goods after completing the entire procedure for placing the Order on the SELLER website;

The terms of this offer are subject to change exclusively by the SELLER. No messages, comments, additions made by the BUYER (if any), when accepting it, ordering or paying for goods, do not change its conditions and do not affect the provisions of this offer.
2.4. Despite the entry into force of this offer in accordance with clause 2.3. of this offer, the SELLER’s obligations to the BUYER arise only if there is a proper order drawn up by the BUYER and the payment actually made for the goods, with which the BUYER unconditionally agrees upon the acceptance of the offer.
In those cases, if several BUYERS are paid for the same goods at once, however, the actual availability of the goods in the SELLER’s warehouse does not ensure all paid BUYERS, ownership of such goods will pass to BUYERS in the order of payment made, which will be configured by the Electronic System SELLER based on the time sequence of such payment.
In such cases, the SELLER is obligated to deliver the paid goods to the BUYERS, from the moment such goods arrive at the SELLER's warehouse, in the manner established by the provisions of this offer or upon the written request of the BUYER, the SELLER may refund the paid amount.
2.5. The terms of this offer imply the sale of goods on the Site exclusively to adult persons with legal capacity. In case of payment for the goods by a person under the age of 18 (a minor), the SELLER reserves the right not to release the ordered and paid goods. In this case, the amount of money paid by the minor is returned to the latter, with the deduction from the specified amount of all the costs of the operation to return the money. The funds are returned by crediting the plastic card from which payment was made within 10 banking days from the moment when the SELLER found out that the person who ordered and paid for the goods is a minor.
When accepting this offer by a person who, in accordance with the current legislation of the Republic of Uzbekistan, is a minor between the ages of 14 (fourteen) and 18 (eighteen) years, such a person shall independently bear property responsibility for the obligations assumed.
When accepting this offer by a person who, in accordance with the current legislation of the Republic of Uzbekistan, is a minor under the age of 14 (fourteen) years (minor), his parents, adoptive parents or guardians are liable for the obligations associated with the acceptance of this offer.
Property responsibility for transactions committed by a minor, are his parents, adoptive parents or guardians.
Other issues related to the acceptance of this offer by persons who are under the current legislation of the Republic of Uzbekistan to minors, as well as incapacitated, are governed by Chapter 3 of the Civil Code of the Republic of Uzbekistan.
2.6. The SELLER guarantees that the Goods sold by him under this Offer and subject to mandatory certification are certified and have passed all necessary controls, examinations and tests necessary for their final sale to the BUYER.

3. REGISTRATION AND REGISTRATION OF ORDER FOR PURCHASE OF GOODS

3.1. Check in.

3.1.1. In order to purchase goods posted on the SELLER’s website, the BUYER may:

A) make registration, which is mandatory for access to the personal account, the ability to view purchase history, receive subscriptions to newsletters and other functions available on the Site for registered users. When registering, the BUYER is obliged to indicate in the submitted form the information required to be filled in and to guarantee its accuracy at the time of entering the relevant data.
B) make an order of goods in the status of guests, having passed the full procedure of ordering.

3.1.2. As a result of registration, an e-mail is sent to the BUYER to the email address indicated in the registration form. The BUYER acquires the status of the USER only after successful completion of registration (authorization) on the Site.

3.1.3. In order to protect personal data, the BUYER undertakes not to disclose to third parties the login and password specified during registration. In case of a BUYER’s suspicion regarding the security of his login and password or the possibility of their unauthorized use by third parties, the BUYER shall immediately change the current password or inform SELLER about this by sending a notification to the following email address: info@fpg.uz

3.1.4. On subsequent visits to the Site by the BUYER and the execution of any Orders, registration is not required. The BUYER at new visit of a site can pass identification procedure by input of the login and the password.

3.1.5. All subsequent Orders will be processed on the basis of data provided by the BUYER during registration or placing an order (including shipping address). The BUYER is solely responsible for the timely introduction of changes to the data provided, if any. Orders delivered in accordance with the data specified by the BUYER at the time of placing the Order are deemed to be properly delivered by the SELLER.

3. Ordering.
3.1. Ordering for the purchase of goods is done by the Buyer confirming his intention to purchase the selected item (s), entering or confirming personal data, choosing the delivery method and payment method (payment system).
3.2.2. The order is considered to be issued by the BUYER and receives the status of “pending payment” from the moment the order is completed in the SELLER’s electronic system and the transition to the payment stage.
3.2.3. In case of absence of goods in the SELLER's warehouse, the BUYER has the right to request the necessary goods by sending an appropriate request to the SELLER. In this case, when the specified product arrives at the SELLER warehouse, the BUYER receives a notification about the availability of the product. However, such notification does not oblige the SELLER to sell the specified goods to a specific BUYER. Subsequent acquisition is made in the manner prescribed by this offer.

4. PAYMENT FOR GOODS

4.1. Payment for the goods must be made by the BUYER at their prices indicated in the SELLER’s Online Store.
4.2. Payment for goods by the Buyer is carried out using the payment system (one of the payment systems) specified and available for payment on the site. If you select a specific payment method (payment system), you can go to the website of such a payment system when you complete the formation of the order and confirm the intention to make payment.

4.3. In order to make payment through the payment system, the BUYER needs to familiarize himself with the terms of the public offer presented on the website of the payment system, and also ensure that its requirements are met.

4.4. Payment must be made by the Buyer in the amount of 100% prepayment, taking into account the terms of settlements through the selected payment system. In case of non-payment of goods, the Seller does not bear any obligations under this Order in accordance with clause 2.4. present offer.

4.5. Upon successful payment, the BUYER is sent a corresponding e-mail containing the specification with the ordered positions and their quantity to the e-mail address specified by them during registration or placing an order. The presence of such a specification is for the SELLER the basis for the release of the goods to the BUYER in accordance with the terms of the Order.

4.6. The price of the Goods on the Site may be changed by the SELLER unilaterally. At the same time, the price of the Goods ordered and paid for by the BUYER cannot be changed.

5. DELIVERY AND TRANSFER OF GOODS

5.1. Delivery of goods by the SELLER.

5.1.1. The seller accepts obligations to deliver and deliver the goods only if there is a payment made by the BUYER and an indication of the method of delivery when placing the Order.

5.1.2. The SELLER shall deliver and transfer the goods paid for by the BUYER within the time specified in the “Goods Delivery” section of the Online Store. At the same time, the maximum delivery and delivery of goods must be no more than 5 days, except for Saturdays, Sundays and public holidays. The deadlines for the delivery and transfer of goods begin to run from the date of receipt by the BUYER of the specification in accordance with the conditions of clause 4.5. this Offer.

5.1.3. The cost of delivery of paid goods worth more than 100 thousand sums is free of charge.

5.1.4. Delivery of goods is made to the address specified by the BUYER during registration or placing an order.
5.2. Pickup by the BUYER.

5.2.1. When placing an Order, the BUYER may choose the delivery method “Pickup”, which means that the BUYER agrees to receive the Goods from the SELLER warehouse at the address indicated on the SELLER’s website. The BUYER, in this case, undertakes to collect the Goods within 2-5 banking days after payment.

5.2.2. In the event that the BUYER fails to appear within the specified period, the SELLER guarantees the availability of the Goods in stock within the next 7 days from the date when the BUYER was to pick up the goods. In the event that the BUYER does not carry out self-pickup of the paid goods within the prescribed period, the subsequent transfer of the goods is carried out depending on the availability of the goods in the SELLER's warehouse.
5.3. The transfer of goods.

5.3.1. The transfer of the goods to the BUYER, subject to the delivery by the SELLER, is carried out last at the address specified in the order, and at pickup - at the SELLER warehouse.

The goods are transferred to the person authorized by the BUYER under the condition that the latter has a notarized power of attorney or power of attorney executed in accordance with article 137 of the Civil Code of the Republic of Uzbekistan, the contents of which clearly indicate the authority of such person to perform legally significant actions on behalf of the BUYER and the original person presents the passport.
Moreover, if the order or other document by the BUYER is named by a person with full indication of the last name, first name and patronymic and passport data, or data of another identity document (indicating the date and place of issue), such persons are entitled to receive the goods upon presentation of the original passport or document certifying the person specified in the order, without presenting a power of attorney. This condition also applies to minors aged 14 to 18 years.
Persons authorized by the BUYER and specified in this paragraph shall perform the acceptance of goods in accordance with the provisions of this offer. The obligation to communicate this information to authorized persons lies with the BUYER.

5.3.2. The transfer of goods is carried out on the invoice, regardless of the selected method of delivery. The BUYER at the time of receipt of the goods must inspect the goods for its external conformity (size, weight), shelf life, package integrity and visible damage, as well as the name and article. In the absence of these inconsistencies, the BUYER must accept the goods, sign the invoice and give one copy of the invoice to the SELLER.
In the event that during the transfer of the goods the BUYER detects inconsistencies of the goods indicated in the above paragraph, the BUYER has the right to refuse to accept the goods. In this case, the SELLER and the BUYER shall draw up and sign the Defect Act or the BUYER shall have the right to provide a reasoned refusal to accept.
In case of refusal to accept goods, the BUYER must also notify the SELLER by means of a telephone call to the number indicated on the Site.

5.3.3. In case of refusal to accept the goods by the BUYER or his authorized representative, if such a refusal is justified, the SELLER shall replace the goods within 2 days from the date of refusal of the goods or return the money paid for the goods to the BUYER.
In case of return of the goods to the SELLER and return of funds to the BUYER, the obligations of the parties under this order are considered terminated.

5.3.4. The BUYER is aware that the goods purchased by him under this offer are non-food items that cannot be returned or exchanged in accordance with Appendix No. 1 to the Rules of retail trade in the Republic of Uzbekistan, approved by Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 75 of February 13, 2003.

5.3.5. The ownership of the Goods shall pass to the Buyer from the moment of payment for the Goods.
The risk of accidental loss or accidental damage to the Goods passes to the Buyer at the time of the transfer of the Goods to him and the signing of the invoice.

5.4. Return policy.

5.4.1 Return of goods of inadequate quality, followed by replacement with similar goods, is made if the SELLER is unable to eliminate the existing defects free of charge and within a reasonable time, as well as in the absence of a violation by the BUYER of the rules for using the goods or storing them. The buyer has the right to participate in the verification of the quality of the goods in person or through a representative.

5.5. Product Warranty.

The SELLER establishes a warranty period for the goods, which is not more than 12 months. Specific warranty period and the goods to which it applies, indicated on the site in the description of the goods. The defects of the goods revealed during the specified warranty period are eliminated by the SELLER free of charge, and in case of impossibility to eliminate the shortcomings, they must be replaced with the same product. In this case, the guarantee does not apply to cases of intentional or unintentional improper handling of the goods (operation, storage, impact of mechanical force).

6. RESPONSIBILITY

6.1. The SELLER disclaims responsibility for the fulfillment of the terms of this offer if the Buyer did not properly place an order and / or did not specify the necessary data (including personal) in such an order, and also did not pay for the goods within the terms established by this offer.
6.2. Responsibility for non-fulfillment or improper fulfillment of obligations under this offer is regulated by the current legislation of the Republic of Uzbekistan.

7. ADDITIONAL CONDITIONS

7.1. The SELLER is entitled to assign or otherwise transfer his rights and obligations arising from his relationship with the BUYER to third parties.

7.2. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work, or for any other technical reasons. The technical service of the SELLER has the right to periodically carry out the necessary preventive or other work with or without prior notice to the BUYER.

7.3. The color of the product and its appearance indicated on the website may differ from the original colors and appearance due to different color renditions of monitors and devices used by Buyers, as well as due to the Seller’s unintentional representation of a product in terms of which the Buyer may be misled. The Buyer has the right to request from the Seller additional visual information about the product (photo, screenshots, etc.) and additional data about the product. In this case, if the Buyer does not require their provision from the Seller, it is considered that the Buyer purchases a product that fully satisfies his consumer needs.

7.4. In case of questions and complaints from the BUYER, he should contact the SELLER by sending an e-mail message, or in any other available way, allowing to determine the fact of sending by the BUYER and receiving such a message by the SELLER. All disputes arising parties will try to resolve by negotiation. If the dispute is not settled according to the complaint procedure, such a dispute will be submitted to the court in accordance with the current legislation of the Republic of Uzbekistan.

7.5. The recognition by the court of the invalidity of any provision of this offer does not entail the invalidity of its remaining provisions.

7.6. The terms of this Offer are subject to change by the SELLER. Such changes will be valid for the PARTIES provided they are published on the SELLER’s website and / or if such changes are sent to the BUYER’s e-mail indicated last during registration and / or during the ordering process. At the same time, if during the registration and registration of the order by the BUYER, different addresses are indicated, then the changes are considered to be sent to the proper address specified by the BUYER in one of the forms when registering on the site and / or when placing an order from the site.

7.8. The SELLER reserves the right to carry out technical preventive work on the Site, aimed at improving, upgrading, changing the interface of the Site, introducing new or eliminating existing functions, as well as other works, at its discretion. During the period of technical preventive maintenance, the Site is not available for purchases. At the same time, this condition does not affect the fulfillment of obligations for paid goods.M